"Empowering people, powering business"
Welcome to Status eLearning
Our eLearning courses are built with the learner at the forefront of our design. The blend of innovative delivery techniques with traditional educational principles aims to provide each learner with an exceptional learning journey.
Our courses are created by our own Status industry trainers with a passion for what they do.
We understand the importance of setting the learner up for success, which involves equipping the learner with the skills and knowledge to successfully meet assessment criteria. We believe in learning by doing, and where possible, learners are provided with case studies, scenarios and self-assessments to enable them to apply new skills and knowledge in workplace situations.
We also understand the importance of human interaction in the success of eLearning, and our experienced trainers are on hand to support you through every step of your eLearning journey, from first log-in through to course completion.
* Superseded, transition in progress
New Students
If you or your employer are funding your course, you can enrol right now by clicking on the course name above. If your course is being funded by Transition to Work, Disability Employment Services or WorkReady, please speak with your provider for enrolment.
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
To study this course, participants will need:
This course is delivered online via Status eLearning, and structured work place activities.
This course is designed to be completed in 26 weeks, based on a study load of 25 hours per week. The expiry date for this course will be 12 months after course commencement.
The total course cost for the Certificate III in Retail is $1475.00
There are no formal entry requirements however participants will require sufficient English skills to undertake the course/ perform the job role.
To study this course, you will need:
This course can be commenced at any time
There are 13 units in this qualification, as outlined in the table below.
| Certificate III in Retail | ||
|---|---|---|
| Unit Code | Unit Name | |
| SIRXCEG001 | Engage the customer | |
| SIRXCEG002 | Assist with customer difficulties | |
| SIRXCEG003 | Build customer relationships and loyalty | |
| SIRXCOM002 | Work effectively in a team | |
| SIRXIND001 | Work effectively in a service environment | |
| SIRXRSK001 | Identify and respond to security risks | |
| SIRXSLS001 | Sell to the retail customer | |
| SIRXWHS002 | Contribute to workplace health and safety | |
| BSBTWK301 | Use inclusive work practices | |
| SIRXHWB001 | Maintain personal health and wellbeing | |
| SIRRINV001 | Receive and handle retail stock | |
| SIRXIND003 | Organise personal work requirements | |
| SIRXIND004 | Plan a career in the retail industry | |
On successful completion of this course, you will receive a certificate showing that you have attained the following qualification: SIR30216 Certificate III in Retail.
Should you not complete the entire course, a Statement of Attainment will be issued for all successfully completed units.
The Certificate IV in Disability course reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.
This course is delivered online via Status eLearning, as well as via online facilitated sessions as required.
6 - 12 months
Subsidised rate in SA only $700
Concession rate $477.50
Visit www.skills.sa.gov.au for Participant Eligibility Criteria. Supported by the Government of South Australia.
Full fee $5550.00 (payment plans available for Individuals)
There are no formal entry requirements for the Certificate IV in Disability, however participants will require sufficient English skills to undertake the course/ perform the job role
Participants accessing government funding will need to undertake an Upfront Assessment of Needs including a language, literacy and numeracy assessment prior to enrolment.
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 14 units in this qualification, as outlined in the table below.
| Certificate IV in Disability | ||
|---|---|---|
| Unit Code | Unit Name | |
| CHCCCS015 | Provide individualised support | |
| CHCDIV001 | Work with diverse people | |
| HLTAAP001 | Recognise healthy body systems | |
| CHCDIS007 | Facilitate the empowerment of people with disability | |
| CHCDIS008 | Facilitate community participation and social inclusion | |
| CHCDIS009 | Facilitate ongoing skills development using a person-centred approach | |
| HLTWHS002 | Follow safe work practices for direct client care | |
| CHCLEG003 | Manage legal and ethical compliance | |
| CHCDIS002 | Follow established person-centred behaviour supports | |
| CHCDIS006 | Develop and promote positive person-centred behaviour supports | |
| CHCDIS005 | Develop and provide person-centred service responses | |
| CHCDIS004 | Communicate using augmentative and alternative communication strategies | |
| CHCMHS001 | Work with people with mental health issues | |
| CHCDIS010 | Provide person-centred services to people with disability with complex needs | |
On successful completion of this course, you will receive a certificate showing that you have attained the following qualification: CHC43115 - Certificate IV in Disability.
Should you not complete the entire course, a Statement of Attainment will be issued for all successfully completed units.
Contact us on 1800 681 131 or email Training@status.net.au
The Individual Support - Disability Skill Set, is for people working in various care and support roles in the community services sector who wish to develop skills in providing person centred support to people with disability.
Clients studying this skill set course will gain the skills, knowledge, and confidence for providing person centred support to people with disability in various settings.
This course is offered through blended delivery, using a combination of online learning via Status eLearning, workshops, and workplace application of skills.
To study this course, participants will need:
12 weeks
Subsidised rate in SA only $800
Concession rate $125
Visit www.skills.sa.gov.au for Participant Eligibility Criteria. Supported by the Government of South Australia.
Full fee $950.00 (Payment plans available for individuals)
Evidence of Certificate III or higher in Community Services, Health, or related field.
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 4 units in this qualification, as outlined in the table below.
| Individual Support - Disability Skill Set | ||
|---|---|---|
| Unit Code | Unit Name | |
| CHCDIS001 | Contribute to ongoing skills development using a strengths-based approach | |
| CHCDIS002 | Follow established person-centred behaviour supports | |
| CHCDIS003 | Support community participation and social inclusion | |
| CHCDIS007 | Facilitate the empowerment of people with disability | |
On successful completion of workplace application and all assessments, you will receive a certificate showing that you have attained the following: CHCSS00098 - Individual Support - Disability Skill Set.
Contact us on 1800 681 131 or email Training@status.net.au
The Individual Support - Ageing Skill Set, is for people working in various care and support roles in the community services sector who wish to develop skills in providing person centred support to older people.
Clients studying this skill set course will gain the skills, knowledge, and confidence for providing person centred support to older people in various settings
To study this course, participants will need:
This course is delivered online via Status eLearning, as well as via online facilitated sessions as required.
12 weeks
Subsidised rate in SA only $575
Concession rate $87.50
Visit www.skills.sa.gov.au for Participant Eligibility Criteria. Supported by the Government of South Australia.
Full fee $795.00 (Payment plans available for individuals)
Evidence of Certificate III or higher in Community Services, Health, or related field. Participants will require sufficient English skills to undertake the course/ perform the job role.
Participants accessing government funding will need to undertake an Upfront Assessment of Needs including a language, literacy, and numeracy assessment prior to enrolment.
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 3 units in this qualification, as outlined in the table below.
| Individual Support - Ageing Skill Set | ||
|---|---|---|
| Unit Code | Unit Name | |
| CHCAGE001 | Facilitate the empowerment of older people | |
| CHCAGE005 | Provide support to people living with dementia | |
| CHCCCS011 | Meet personal support needs | |
On successful completion of workplace application and all assessments, you will receive a certificate showing that you have attained the following: CHCSS00097 - Individual Support - Ageing Skill Set.
Contact us on 1800 681 131 or email Training@status.net.au
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
For more information regarding this qualification visit https://training.gov.au/Training/Details/CHC33015.
This course is delivered online via Status eLearning, classroom training and structured work place activities.
19 weeks
Visit www.skills.sa.gov.au for Participant Eligibility Criteria. Supported by the Government of South Australia.
Full fee $5,200 (Payment Plans available for individuals)
Visit www.skills.sa.gov.au for Participant Eligibility Criteria. Supported by the Government of South Australia
Visit www.status.net.au/training/western-australian-subsidised-training/ for more information including participant eligibility criteria.
Full fee $5,330 (Payment Plans available for individuals)
There are no formal entry requirements however participants will require sufficient English skills to undertake the course/ perform the job role.
To study this course, you will need:
Contact Status on 08 8346 5662 for course start dates
There are 13 units in this qualification, as outlined in the table below.
| Certificate III in Individual Support | ||
|---|---|---|
| Unit Code | Unit Name | |
| CHCCCS015 | Provide individualised support (Core) | |
| CHCCCS023 | Support independence and wellbeing (Core) | |
| CHCCOM005 | Communicate and work in health or community services (Core) | |
| CHCDIV001 | Work with diverse people (Core) | |
| CHCLEG001 | Work legally and ethically (Core) | |
| HLTAAP001 | Recognise healthy body systems (Core) | |
| HLTWHS002 | Follow safe work practices for direct client care (Core) | |
| CHCAGE001 | Facilitate the empowerment of older people (Ageing elective) | |
| CHCAGE005 | Provide support to people living with dementia (Ageing elective) | |
| CHCCCS011 | Meet personal support needs (Ageing and general elective) | |
| HLTINF001 | Comply with infection prevention and control policies and procedures (Ageing and disability electives) | |
| CHCDIS001 | Contribute to ongoing skills development using a strengths-based approach (Disability elective) | |
| CHCDIS002 | Follow established person-centred behaviour supports (Disability elective) | |
| CHCDIS003 | Support community participation and social inclusion (Disability elective) | |
| CHCDIS007 | Facilitate the empowerment of people with disability (Disability elective) | |
| CHCPAL001 | Deliver care services using a palliative approach (general elective) | |
| CHCCCS025 | Provide home and community support services (general elective) | |
On successful completion of this course, you will receive a certificate showing that you have attained the following qualification: CHC33015 Certificate III in Individual Support.
Should you not complete the entire course, a Statement of Attainment will be issued for all successfully completed units.
Contact us on 1800 681 131 or email Training@status.net.au
The Certificate III in Business course is designed for clients who are seeking to develop skills and knowledge to successfully perform business and administrative operations across varied work environments.
Clients studying the Certificate III in Business course will strengthen skills across the following areas:
This qualification provides pathways to employment in the following areas:
Additionally, completion of the Certificate III in Business will allow clients to pursue further training in a range of business areas.
There are no formal entry requirements for the Certificate III in Business.
To study this course, you will need:
This course is delivered entirely online via Status eLearning, and structured work place activities.
In South Australia voluntary weekly workshops are available to provide in person support with one of our industry trainers.
This course is designed to be completed in 26 weeks, based on a study load of 25 hours per week. The expiry date for this course will be 12 months after course commencement.
The total course cost for the Certificate III in Business is $1550
This course can be commenced at any time
There are 13 units in this qualification, as outlined in the table below.
| BSB30120 Certificate III in Business | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBCRT311 | Apply critical thinking skills in a team environment | |
| BSBPEF201 | Support personal wellbeing in the workplace | |
| BSBSUS211 | Participate in sustainable work practices | |
| BSBTWK301 | Use inclusive work practices | |
| BSBWHS311 | Assist with maintaining workplace safety | |
| BSBXCM301 | Engage in workplace communication | |
| BSBTEC301 | Design and produce business documents | |
| BSBTEC302 | Design and produce spreadsheets | |
| BSBTEC303 | Create electronic presentations | |
| BSBWRT311 | Write simple documents | |
| BSBPEF301 | Organise personal work priorities | |
| BSBOPS304 | Deliver and monitor a service to customers | |
| BSBOPS305 | Process customer complaints | |
On successful completion of this course, you will receive a certificate showing that you have attained the following qualification: BSB30120 Certificate III in Business.
Should you not complete the entire course, a Statement of Attainment will be issued for all successfully completed units.
The Business Software Applications short course is designed for people who are seeking to develop skills and knowledge to successfully perform business and administrative operations across varied work environments.
Studying the selected skills cluster (4 units) will strengthen skills across the use of office technology, using software and cloud-based applications designed for word processing, spreadsheets and electronic presentations.
Completion of the selected units will allow you to pursue further training in a range of business areas and provide transferrable skills across a range of industries. The units of competency included in the training are
On successful completion of this course, you may choose to undertake further study and complete the BSB30120 Certificate III in Business qualification. If you do, you will receive recognition for the above units.
Course delivery method for this option is entirely online, providing a flexible study opportunity. You will work with your trainer to progress through the course and support is provided in the form of telephone and/or email communications.
This course is 12 weeks full time. Duration can be negotiated to meet individual circumstances.
The total course cost for Business Software and Applications is $550.00
There are no formal entry requirements however participants will require sufficient English skills to undertake the course / perform the job role
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 4 units in this 12 week course, as outlined in the table below.
| Business Software and Applications | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBTEC301 | Design and produce business documents | |
| BSBWRT311 | Write simple documents | |
| BSBTEC302 | Design and produce spreadsheets | |
| BSBTEC303 | Create electronic presentations | |
On successful completion of this course, you will receive a Statement of Attainment detailing the units you have completed.
These units can be recognised in the BSB30120 Certificate III in Business.
The Customer Services Skills for Success short course is designed for people who are seeking to develop skills and knowledge to successfully communicate with customers through written, oral and non-verbal form across varied work environments.
Studying the selected skills cluster (4 units) will strengthen skills in:
Completion of the selected units will allow you to pursue further training in a range of business areas and provide transferrable skills across a range of industries. The units of competency included in the training are:
On successful completion of this course, you may choose to undertake further study and complete the BSB30120 Certificate III in Business qualification. If you do, you will receive recognition for the above units.
Course delivery method for this option is entirely online, providing a flexible study opportunity. You will work with your trainer to progress through the course and support is provided in the form of telephone and/or email communications.
This course is 12 weeks full time. Duration can be negotiated to meet individual circumstances.
The total course cost for Customer Service Skills for Success is $550.00
There are no formal entry requirements however participants will require sufficient English skills to undertake the course / perform the job role
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 4 units in this 12 week course, as outlined in the table below.
| Customer Service Skills for Success | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBXCM301 | Engage in workplace communication | |
| BSBWRT311 | Write simple documents | |
| BSBOPS304 | Deliver and monitor a service to customers | |
| BSBOPS305 | Process customer complaints | |
On successful completion of this course, you will receive a Statement of Attainment detailing the units you have completed.
These units can be recognised in the BSB30120 Certificate III in Business.
Develop Your Business Mindset is a short course designed for people who are seeking to develop their skills and knowledge of working in a business environment.
Studying the selected skills cluster (4 units) will strengthen skills in:
Completion of the selected units will allow you to pursue further training in a range of business areas and provide transferrable skills across a range of industries. The units of competency included in the training are:
On successful completion of this course, you may choose to undertake further study and complete the BSB30120 Certificate III in Business qualification. If you do, you will receive recognition for the above units.
Course delivery method for this option is entirely online, providing a flexible study opportunity. You will work with your trainer to progress through the course and support is provided in the form of telephone and/or email communications.
This course is 12 weeks full time. Duration can be negotiated to meet individual circumstances.
The total course cost for Develop Your Business Mindset is $550.00
There are no formal entry requirements however participants will require sufficient English skills to undertake the course / perform the job role
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 4 units in this 12 week course, as outlined in the table below.
| Develop Your Business Mindset | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBPEF301 | Organise personal work priorities | |
| BSBPEF201 | Support personal wellbeing in the workplace | |
| BSBSUS211 | Participate in sustainable work practices | |
| BSBCRT311 | Apply critical thinking skills in a team environment | |
On successful completion of this course, you will receive a Statement of Attainment detailing the units you have completed.
These units can be recognised in the BSB30120 Certificate III in Business.
The Workplace Technology Skill Set addresses the skills and knowledge to use workplace technology for a range of purposes required within an organisation. This skill set is ideal for individuals who may be entering the workforce or changing job roles and require basic technology skills.
Skills and knowledge will be developed via our simulated business and will include fun, interactive role plays.
Completion of the skill set will allow you to pursue further training in a range of business areas and provide transferrable skills across a range of industries. The units of competency included in the training are:
On successful completion of this course, you may choose to undertake further study and complete the BSB30120 Certificate III in Business qualification.
Course delivery method for this option is entirely online, providing a flexible study opportunity. You will work with your trainer to progress through the course and support is provided in the form of telephone and/or email communications.
This course is 12 weeks full time. Duration can be negotiated to meet individual circumstances.
The total course cost for BSBSS00112 Workplace Technology Skill Set is $550.00
There are no formal entry requirements however participants will require sufficient English skills to undertake the course/ perform the job role.
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 4 units in this 12 week course, as outlined in the table below.
| BSBSS00112 Workplace Technology Skill Set | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBTEC301 | Design and produce business documents | |
| BSBTEC302 | Design and produce spreadsheets | |
| BSBTEC303 | Create electronic presentations | |
| BSBTEC203 | Research using the internet | |
On successful completion of the course, you will receive a certificate showing that you have attained the following: BSBSS00112 Workplace Technology Skill Set.
For partial completion of the skill set you may receive a Statement of Attainment.
Contact us on 1800 681 131 or email eadmin@status.net.au
The Customer Service Skill Set addresses the skills and knowledge to provide customer service for an organisation. This course focuses on developing skills and knowledge to provide exceptional customer service in a range of contexts, including developing strategies and using techniques to resolve customer difficulties and complaints. Skills and knowledge will be developed via our simulated business and will include fun, interactive role plays.
Completion of the skill set will allow you to pursue further training in a range of business areas and provide transferrable skills across a range of industries. The units of competency included in the training are:
On successful completion of this course, you may choose to undertake further study and complete the BSB30120 Certificate III in Business qualification. If you do, you will receive recognition for the above units which meet the BSB30120 Certificate III in Business (Customer Engagement) specialisation.
Course delivery method for this option is entirely online, providing a flexible study opportunity. You will work with your trainer to progress through the course and support is provided in the form of telephone and/or email communications.
This course is 12 weeks full time. Duration can be negotiated to meet individual circumstances.
The total course cost for BSBSS00119 Customer Service Skill Set is $550.00
There are no formal entry requirements however participants will require sufficient English skills to undertake the course/ perform the job role.
To study this course, you will need:
This course has no specific start date. It can be commenced at any time.
There are 4 units in this 12 week course, as outlined in the table below.
| BSBSS00119 Customer Service Skill Set | ||
|---|---|---|
| Unit Code | Unit Name | |
| SIRXPDK001 | Advise on products and services | |
| BSBOPS304 | Deliver and monitor service to customers | |
| BSBOPS305 | Process customer complaints | |
| SIRXCEG002 | Assist with customer difficulties | |
On successful completion of the course, you will receive a certificate showing that you have attained the following: BSBSS00119 Customer Service Skill Set.
For partial completion of the skill set you may receive a Statement of Attainment.
These units can be recognised in the BSB30120 Certificate III in Business (Customer Engagement).
Contact us on 1800 681 131 or email eadmin@status.net.au
The Certificate III in Business (Customer Engagement) specialisation is designed for clients who are seeking to develop skills and knowledge to successfully perform business and administrative operations across varied work environments including the provision of customer service.
Clients studying the customer engagement specialisation of the Certificate III in Business will strengthen skills across the following areas:
This qualification provides pathways to employment in the following areas:
Additionally, completion of the Certificate III in Business (Customer Engagement) will allow clients to pursue further training in a range of business areas.
There are no formal entry requirements for the Certificate III in Business.
To study this course, you will need:
This course is delivered entirely online via Status eLearning, and structured work place activities.
In South Australia voluntary weekly workshops are available to provide in person support with one of our industry trainers.
This course is designed to be completed in 26 weeks, based on a study load of 25 hours per week. The expiry date for this course will be 12 months after course commencement.
The total course cost for the Certificate III in Business is $1550
This course can be commenced at any time
There are 13 units in this qualification, as outlined in the table below.
| Certificate III in Business (Customer Engagement) | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBCRT311 | Apply critical thinking skills in a team environment | |
| BSBXCM301 | Engage in workplace communication | |
| BSBPEF201 | Support personal wellbeing in the workplace | |
| BSBSUS211 | Participate in sustainable work practices | |
| BSBTWK301 | Use inclusive work practices | |
| BSBWHS311 | Assist with maintaining workplace safety | |
| BSBWRT311 | Write simple documents | |
| BSBPEF301 | Organise personal work priorities | |
| BSBOPS304 | Deliver and monitor a service to customers | |
| BSBOPS305 | Process customer complaints | |
| BSBTEC201 | Use business software applications | |
| SIRXCEG002 | Assist with customer difficulties | |
| SIRXPDK001 | Advise on products and services | |
On successful completion of this course, you will receive a certificate showing that you have attained the following qualification: BSB30120 - Certificate III in Business (Customer Engagement).
Should you not complete the entire course, a Statement of Attainment in partial completion of BSB30120 Certificate III in Business will be issued for all successfully completed units.
The Ready, Set, Go Employability Skill Set will prepare clients to succeed with the skills employers expect, transferable across just about any workplace or training course.
Clients will complete 6 accredited units of training, developing the skills to:
To study this course, you will need:
This course is delivered online via Status eLearning, as well as 2 x 1.5 hour live virtual classes per week and 1 x 1.5 hour virtual induction on commencement.
$100
Visit www.skills.sa.gov.au for Participant Eligibility Criteria
Supported by the Government of South Australia
Contact Status on 08 8346 5662 for course start dates.
There are 6 units in this qualification, as outlined in the table below.
| Ready, Set, Go Employability Skill Set | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBCMM211 | Apply communication skills | |
| BSBTWK201 | Work effectively with others | |
| BSBTEC201 | Use business software applications | |
| BSBPEF202 | Plan and apply time management | |
| BSBWHS211 | Contribute to the health and safety of self and others | |
| FSKLRG010 | Use routine strategies for career planning | |
Participants can achieve a Statement of Attainment for successfully completed units
The Certificate II in Workplace Skills course is designed to give clients the students the skills and knowledge to carry out a range of basic procedural, clerical, administrative and operational tasks that require self-management and technology skills.
Throughout their online studies, students will undertake 305 hours of nominal training across 10 units of competency to meet the requirements of the nationally recognised qualification BSB20120 Certificate II in Workplace Skills.
Learning Outcomes include:
This qualification provides pathways to employment in the following areas:
Study pathways include:
The total course cost for the Certificate II in Workplace Skills is $1150.00.
There are no formal entry requirements for the Certificate II in Workplace Skills.
To study this course, you will need:
This course can be commenced any time.
There are 10 units in this qualification, as outlined in the table below.
| BSB20120 Certificate II in Workplace Skills | ||
|---|---|---|
| Unit Code | Unit Name | |
| BSBPEF101 | Plan and prepare for work readiness | |
| BSBPEF202 | Plan and apply time management | |
| BSBTEC201 | Use business software applications | |
| BSBCMM211 | Apply communication Skills | |
| BSBOPS201 | Work effectively in business environments | |
| SIRXPDK001 | Advise on products and services | |
| BSBOPS101 | Use business resources | |
| BSBPEF201 | Support wellbeing in the workplace | |
| BSBSUS211 | Participate in sustainable work practices | |
| BSBWHS211 | Contribute to the health and safety of self and others | |
On successful completion of this course, you will receive a certificate showing that you have attained the following qualification: BSB20120 Certificate II in Workplace Skills.
Should you not complete the entire course, a Statement of Attainment will be issued for all successfully completed units.