Crystal joined our Disability Employment Services (DES) in July 2022 with the dream of becoming a patient assistant in a hospital. Living with disability, she was seeking support to find employment in this field.
Her first application for her dream role was unsuccessful, which was disappointing. However, her Employment Consultant, Danika, continued to work closely with her during weekly appointments, helping her explore similar opportunities that could build her confidence and industry experience. Danika encouraged Crystal to broaden her perspective and empowered her to make her own choices about which roles to apply for. Over time, Crystal became open to considering roles outside of her original goal.
Through this process, Crystal discovered a passion for working with older people. Together, she and Danika explored a range of suitable roles and prepared strong applications. Danika supported her in writing her resume and cover letter, highlighting her practical and transferable skills, including those gained through volunteering at LifeBlood.
Crystal was also able to access additional support through DES, including career services from Dress for Success Adelaide and wellbeing support through BlueSky Mind Studio.
After applying to several companies, Crystal was successful in progressing to the next stage of the interview process with Kalyra Aged Care. Danika contacted the employer to reinforce Crystal’s enthusiasm, volunteering experience, and suitability for the role. With preparation and encouragement, Crystal completed the video interview confidently and was offered the job!
To begin her role, Crystal needed to complete Food Safety and First Aid training. Although she felt unsure at first, Danika supported her every step of the way, adding extra appointments to help Crystal complete the online components. Crystal was overjoyed when she proudly shared that she had achieved both certificates.
Now thriving in her new role, Crystal is building her confidence and skills each day. During a recent workplace visit, Danika saw how proudly Crystal swiped herself in and guided her through the facility with a big smile. Crystal is open to future career development and is continuing to grow her experience and capacity to support whichever path she chooses.
Through our Post Placement Support program, we will continue to stand beside Crystal, providing the guidance and encouragement she needs to keep thriving.
Congratulations Crystal – what an incredible achievement!