Work Assist

Under the Government’s Work Assist program Status can provide support to eligible individuals who are experiencing challenges fulfilling the essential requirements of their employment due to injury, disability or health condition. We will work one-on-one with the participant, providing support to both employee and employer to ensure employment can be maintained.

Available Support

Our support is tailored to each participant and can include;

  • Personalised counselling and guidance for each participant
  • One-on-one support to work through issues and ensure that employment is maintained
  • Access to the Employee Assistance Fund (EAF) where it is identified that workplace modifications or upskilling may be required
  • On-the-job support if required
  • Support for colleagues and management including training where applicable
  • Assistance to liaise between employee and employer to ensure that the role is suitable and where necessary tailor the work role to suit both employee and management requirements
  • Advocacy for employees
  • Assistance to connect with health providers and other services to assist employees to manage their injury, health condition or disability

In the past we have been able to assist participants to;

  • Access EAF funding to purchase ergonomic equipment such as desks and chairs to assist in managing pain related to injury, disability or health condition
  • Managed referrals to an internal Cognitive Behavioural Therapy (CBT) Transition Consultant to assist with managing mental health conditions such as depression and borderline personality disorder
  • Debriefed and rationalised participants thoughts on workplace and life stressors
  • Managed referrals and advocated for clients with external agencies such as Housing SA, drug and alcohol support groups and Psychiatrist clinics
  • Exercising with a participant whose GP recommended they become fitter to avoid exacerbation of health conditions


To be eligible for the Work Assist program your employee must;

  • Have worked, or will be expected to work, an average of 8 hours per week over 13 weeks
  • Be having difficulty fulfilling the essential requirements of the role due to a diagnosed injury, disability or health condition (medical evidence or confirmation is required; Status can assist in this process)
  • Not be currently serviced by another Employment Services provider

Your employee does not need to be receiving a Government support payment to be eligible for the Work Assist program.

The referral process

If you have identified employees whom are experiencing challenges fulfilling the essential requirements of their employment, the next steps

  1. Discuss our services with them, to assist with this conversation you can download our Employee Work Assist flyer
  2. Once your employee has agreed to be engaged in the Work Assist program, make contact with your local Status office to refer
  3. Your employee will be required to attend an initial appointment with Status Work Assist staff at an agreed upon location
  4. An Independent Assessor will discuss with your employee their health and employment circumstances, at this stage your employee will need to provide medical evidence
  5. Once an assessment has been completed eligible employees will begin receiving ongoing support with Status